eCommerce How-To

This guide can be used to help our customers navigate and better understand the full functionality of our eCommerce website.

  • The sidebar menu can be used to jump to sections easily.
  • In each section, hover your mouse over the green buttons to read each bullet point giving more details.
  • PDF downloads are also available for users who wish to have a saved document or print one out.

Please contact: Z_OnlineOrdering@interstate-mcbee.com to report issues or request assistance.

jump to
  1. Account
  2. Registration
  3. Dashboard
  4. Contacts
  5. Ship To
  6. Payment
  7. Billing Address
  8. My Profile
  9. Saved Carts
  10. Announcements
  11. Product List
  12. Invoices and Payments
  13. Invoice Payment
  14. Schedule Payment
  15. Invoice History
  16. Payment History
  17. Your Orders
  18. Order History
  19. Return History
  20. Quote History
  21. Warranty and Returns
  22. Warranty Case
  23. Return Case
  24. Warranty History
  25. Return History
  26. Other
  27. Shopping
  28. Product Page
  29. Checkout Process
  30. Quick Order Pad
  31. Request Quote
  32. Custom Cross-Reference
  33. Filters

PDF Downloads

How-To Portal Guide

Warranty Portal Guide

Returns Portal Guide

Registration

Registration can be handled in a number of ways:

  • If you have received an email from Interstate-McBee with a registration link, you can activate your account immediately.
  • The “Administrator” contact for your company has the ability to register users in the “Contacts” area of their account.
  • Otherwise, click here to register instantly by providing your customer number and a McBee invoice number.
  • Not a customer? Find your sales rep. to create an account and start ordering.

Note: We currently only work with manufacturers, wholesalers, distributors, and retailers. We do not make individual consumer sales.

I. Dashboard

Features are based on your account permissions which are set by your company’s administrator.

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II. Contacts

Available for the “Administrator” of your company.

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III. Ship To

Add and manage Ship-To’s for quick checkout.

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IV. Payment

Save a card, or multiple, on file for quick checkout.

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V. Billing Address

Billing address and other shipping instructions can be added here and will be applied to all orders saving you time during checkout.

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VI. My Profile

Manage your personal account information here.

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VII. Saved Carts

“Saved carts” is an easy way to shop, save, and come back later when you are ready to checkout.

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VIII. Announcements

Stay informed! Any notices or website announcements will be posted here.

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IX. Product List

For constant purchases, “product lists” are a great way to save bulk items and add them to your cart in just a click.

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X. Invoice Payment

Pay your invoices online in just a few clicks.

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XI. Schedule Payment

Schedule payments for invoices online in just a few clicks.

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XII. Invoice History

View your invoice history here. Toggle between all invoices or specific ones that are still open. All details are available and can be printed as well.

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XIII. Payment History

View your payment history. All payment details can be viewed further, and invoices can be printed as well.

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XIV. Order History

View your recent and past orders. On orders that are marked “Open”, tracking is available under the order details.

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XV. Return History

View your returns. You can see the status of each returned part. You can also print your return label from this page.

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XVI. Quote History

View your quote details here. Once status is marked “Ready for Review” you are now able to accept or decline your quote online.

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XVII. Warranty Case

Create and submit a warranty case online using the instructions below. Once completed, please allow 1-2 business days for the RMA paperwork to be processed and sent out to your email address.

Tip: When filling out the “Add Parts to Warranty Claim”, start with only one field search and add more information only if needed for best search results.

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XVIII. Return Case

Create and submit a returns case online using the instructions below. Once completed, please allow 1-2 business days for the RMA paperwork to be processed and sent out to your email address.

Tip: When filling out the “Add Parts Claim”, start with only one field search and add more information only if needed for best search results.

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XIX. Warranty History

See the status of your warranty claim here.

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XX. Return History

See the status of your returns here.

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XXI. Shopping

New content is being added to the parts catalog daily.

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XXII. Product Page

New content is being added to the parts catalog daily.

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XXIII. Checkout Process

You can now see Availability by Branch from the checkout screen for all items in your cart making selecting a shipping branch easy.

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XXIV. Quick Order Pad

Enter part numbers into each line or, download our CSV template and then upload your excel file for fast results. You are also able to view Availability by Branch for each product from this page as well.

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XXV. Request Quote

Skip the back-and-forth. Submit your engine info and let our engine experts deliver the right parts and pricing, straight to your dashboard.

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XXVI. Custom Cross-Reference Numbers

Enter your part numbers or download our CSV template to upload a document with multiple part numbers with ease.

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XXVII. Filters

The filters tab is available under multiple sections (Order, Invoice, Warranty/Return History, etc.)  and can be used to search for specific results if you need help.

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